Privacy Policy

Shipping Policy

We will ship out the item within 72 hrs after receipt of your order if they are in stock. There are two types of shipping methods for your option when you place order and check out.
Normal Speedpost Shipping (12-15 working days)
Express Shipping (FedEx Fully Tracked, 7-10 working days)
Transit time refer to the item leaves our company. Once your item ships, you will receive a tracking number.

Please also be aware that many shipping carriers are experiencing delays due to special reason, and regardless of shipping service we use, they may be subject to some delays out of our hands. We will always do our best to ensure fastest possible delivery.

Return Policy

All items are 100% re-checked to be fully operational prior to shipping and well packaged for protection. We cannot provide returns for courier caused excessive damage. Items are intended for SEASONAL USE ONLY. If there are issues that arise after use, please check our FAQs to troubleshoot. For assistance, please email us at email@gardenandlights.com.hk

Import Fees/Duties

All additional brokerage, import, duty and other fees will have to be borne by the customer.